3-Day Return Policy
Jewels by Alan Anderson (JBAA) accepts product returns. Please contact [email protected] to request a Return Authorization (RA) number.
Security tag(s) must be intact and attached to return item(s). If for any reason clients are not satisfied with an order, item(s) can be returned for a full refund within five-days of the merchandise delivery date.
Items must not have been worn or altered in any way, nor show any signs of use. All items must be returned with their original packaging including box(es) which must not be damaged or altered or used as the external parcel packaging for the return shipment.
The cost of return shipping to JBAA is the responsibility of the purchaser.
Refunds are processed as soon as returned items have been inspected and accepted by Jewels by Alan Anderson. JBAA reserves the right to refuse returns that are unauthorized or do not meet the requirements described here.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Jewels by Alan Anderson collects and uses Users personal information for the following purposes:
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Suite 201 – 511 Church Street, Toronto ON M4Y 2C9